Privacy Policy

1. Data We Collect

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  Contact form submissions

  When you submit the enquiry form on this site, we collect your name, email address, selected subject area and the message you provide. This information is used solely to respond to your enquiry.

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  Analytics data

  With your consent, analytics cookies collect aggregated data about pages visited, time spent on the site and general geographic location (country level). This data does not identify individuals and is used to understand how the site is used and to improve it.

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  Cookie preferences

  Your cookie consent choices are stored in your browser's local storage. This data does not leave your device and is used only to remember your preferences on return visits.

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  Technical data

  Server logs may capture IP addresses, browser type and referral URLs for security and diagnostic purposes. This data is not used for marketing and is retained for a limited period.

2. Legal Basis for Processing

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  Legitimate interest

  Contact form data is processed on the basis of legitimate interest — specifically, responding to your enquiry. We do not use this data for any other purpose without your express consent.

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  Consent

  Analytics and advertising cookies are placed only with your prior consent, which can be given or withdrawn at any time via the cookie settings panel.

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  Retention periods

  Enquiry data is retained for up to 24 months from the date of the last communication, after which it is deleted unless a matter is ongoing. Server log data is retained for 90 days.

3. How We Use Personal Data

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  To respond to your enquiry and arrange consultations or further correspondence where appropriate.

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  To understand how visitors use this website and to make improvements. Analytics data is reviewed in aggregate only.

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  To maintain the security and integrity of this website and detect fraudulent or abusive behaviour.

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  Personal data is not sold, rented or shared with third parties for marketing purposes. It is not shared with any party except where required by law or strictly necessary for service delivery (for example, email delivery infrastructure).

4. Data Protection Measures

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  Encryption in transit

  All communications between your browser and this website are encrypted using TLS (HTTPS). Data submitted via forms is transmitted over an encrypted connection.

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  Access controls

  Access to personal data is restricted to those who require it for the specific purpose for which it was collected. We do not grant broad access to raw data.

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  Breach notification

  In the unlikely event of a data breach affecting your personal information, we will notify you and any relevant authority within the timeframe required by applicable law.

5. Your Rights

Under Japan's APPI and other applicable frameworks, you have the following rights in relation to personal data we hold about you:

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  Right of access

  You may request a description of the personal data we hold about you, including how it has been used and with whom it has been shared.

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  Right to rectification

  If any personal data we hold is inaccurate or incomplete, you may request that it be corrected.

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  Right to erasure

  You may request that personal data be deleted where there is no longer a lawful basis for retaining it, subject to any legal obligations to preserve records.

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  Right to data portability

  Where technically feasible, you may request a copy of personal data you have provided to us in a structured, machine-readable format.

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  Right to object

  You may object to the processing of your personal data where that processing is based on legitimate interests, including in relation to direct communications.

To exercise any of these rights, please use the contact page. We will respond to all requests within a reasonable time and in any event within the period required by law.